Privacy Policy
At Nurtivan, we are committed to protecting your privacy and ensuring that your personal information is handled with care and respect. This Privacy Policy outlines how we collect, use, and protect the data you share with us when visiting our website or using our services.
1. Information We Collect
We may collect the following types of information when you visit our website, make a reservation, or use our services:
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Personal Information: Name, email address, phone number, billing information, identification documents (where required).
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Booking Details: Stay dates, room preferences, special requests.
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Device & Usage Information: IP address, browser type, pages visited, interaction with website features.
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Communication Data: Messages or inquiries sent to our team via forms, chat, or email.
2. How We Use Your Information
We use your information to:
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Process and confirm reservations.
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Personalize your stay and improve guest services.
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Respond to your inquiries and provide support.
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Send booking confirmations and service updates.
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Improve website functionality and user experience.
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Comply with legal or regulatory obligations.
3. Data Protection & Security
We implement appropriate technical and organizational safeguards to protect your personal information from unauthorized access, disclosure, or misuse. Our systems are monitored and maintained to ensure security standards are upheld.
4. Sharing Your Information
We do not sell your personal data. Your information may be shared with trusted service providers who support our operations (such as payment processors or IT support), but only under strict confidentiality agreements. We may also disclose information where legally required.
5. Cookies & Tracking
Nurtivan uses cookies and similar tracking technologies to enhance your experience on our site. Cookies help us understand user behavior and improve performance. You can control cookie preferences through your browser settings.
6. Your Privacy Rights
Depending on your location, you may have rights to access, update, or delete your personal information. To make such a request, please contact us using the details below.
7. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Continued use of our services after such updates indicates your acceptance of the revised policy.